About TFS

The Tasmania Fire Service (TFS), the operational arm of the State Fire Commission, was created in 1979 through the amalgamation of the State Fire Authority, the Rural Fires Board and 22 urban fire brigade boards.

The TFS includes over 230 fire brigades across Tasmania and its islands. These fire brigades are comprised of around 250 career firefighters and approximately 4800 volunteer firefighters.

The TFS today is a dynamic and diverse organisation undertaking;

•  emergency response,
•  emergency call handling and dispatch,
•  fire investigation,
•  training,
•  community fire education,
•  building safety,
•  fire equipment sales and service,
•  building and maintaining TFS vehicles,
•  maintaining a State-wide communications network, and
•  fire alarm monitoring.

Emergency capabilities include the capability to respond to structural fires and bushfires, as well as:

•  HAZardous MATerial incidents (HAZMAT),
•  Chemical, Biological and Radiological incidents (CBR),
•  Urban Search And Rescue (USAR),
•  High Angle Rescue Teams (HART), and
•  Road Crash Rescue (RCR).

TFS has a close co-operative relationship with the other emergency services in the State; Tasmania Police, State Emergency Service and Ambulance Tasmania. Informal as well as formal arrangements have evolved, including co-location in strategic areas. In addition, the TFS has mutual aid arrangements with Forestry Tasmania and the Parks and Wildlife Service to ensure major bushfires are adequately resourced and managed. These relationships enhance emergency response across the State. TFS also contributes to Tasmania's security through its participation on the State Disaster Committee.

The TFS recognises the importance of participation in the national emergency services community. It is an active member of the Australasian Fire Authorities Council and the Bushfire and Natural Hazards Co-operative Research Centre. TFS has also deployed personnel to other jurisdictions (including the USA) to assist with major firefighting campaigns.


Executive LEADERSHIP Team

The Executive Leadership Team (ELT) assists the Chief Officer with the strategic management of Tasmania Fire Service. The ELT consists of the senior executives from Operations, Community Fire Safety, Corporate Services and Human Services.

Some of its main roles are to:

•  identify strategic directions for TFS for approval by State Fire Commission,
•  ensure that organisational consistency exists in the implentation of corporate strategies,
•  manage the change issues involved in the development and implementation of significant policies, and corporate projects, and
•  anticipate and manage issues of significant organisational impact.


The Tasmania Fire Service (TFS) and the Tasmania State Emergency Service (SES) aspire to stand out as major contributors to Tasmania’s and Australia’s emergency management sector. This Strategic Direction document represents an important step in our journey towards a common understanding of goals and objectives and will guide us in our collective efforts towards that goal. The Strategic Direction maps out our direction for the next decade.


Customer Service

TFS values sincere and courteous cooperation between our members and the community. To that end, TFS has prepared a Customer Service Charter, with accompanying Compliments and Complaints process and forms:

•  TFS Customer Service Charter.
•  TFS complaints and compliments process.
•  Complaint Form.
•  Compliment Form.